--- title: FAQ & troubleshooting | Help description: The most popular questions asked by our users. --- [Skip to content](https://help.appulate.com/en/knowledge/faq-troubleshooting#main-content) English Show submenu for translations ![appulatelogo-1.svg\]](https://help.appulate.com/hubfs/appulatelogo-1.svg) - [Appulate](https://appulate.com/?browse) Open main navigation Close main navigation - [Appulate](https://appulate.com/?browse) - English Show submenu for translations - [appulate.com](https://appulate.com/) [appulate.com](https://appulate.com/) Get help from Appulate team - There are no suggestions because the search field is empty. 1. [Help](https://help.appulate.com/en/knowledge) 2. [FAQ & troubleshooting](https://help.appulate.com/en/knowledge/faq-troubleshooting) # FAQ & troubleshooting The most popular questions asked by our users. ## FAQ - [How to change Effective and Expiration dates](https://help.appulate.com/en/knowledge/how-to-change-effective-and-expiration-dates) - [Does Appulate issue policy endorsements?](https://help.appulate.com/en/knowledge/does-appulate-issue-policy-endorsements) - [How to change your company's address](https://help.appulate.com/en/knowledge/how-to-change-your-companys-address) - [How to cancel Appulate ProducerConnect Premium](https://help.appulate.com/en/knowledge/how-to-cancel-producerconnect-premium) - [Where can I find ACORD forms and carrier's supplementals?](https://help.appulate.com/en/knowledge/where-can-i-find-carriers-supplementals) - [How to change your Appulate login and phone number](https://help.appulate.com/en/knowledge/how-to-change-your-login-and-phone-number) - [How to add a line of business](https://help.appulate.com/en/knowledge/how-to-add-a-line-of-business) - [Does Appulate handle commission?](https://help.appulate.com/en/knowledge/commissions) - [How to cancel or delete submission](https://help.appulate.com/en/knowledge/how-to-cancel-a-submission) - [How to copy an insured](https://help.appulate.com/en/knowledge/how-to-copy-an-insured) - [Working with markets](https://help.appulate.com/en/knowledge/business-with-markets) - [Markets and lines of business](https://help.appulate.com/en/knowledge/markets-and-lines-of-business) - [Does Appulate have API?](https://help.appulate.com/en/knowledge/does-appulate-have-api) - [Is submitted information confidential?](https://help.appulate.com/en/knowledge/is-submitted-information-confidential) - [General questions](https://help.appulate.com/en/knowledge/general-questions) - [Forms and questionnaire](https://help.appulate.com/en/knowledge/forms-and-questionnaire) - [How to undelete Insured and requests or policies?](https://help.appulate.com/en/knowledge/how-to-undelete-insured) - [Where can I find the premium?](https://help.appulate.com/en/knowledge/where-can-i-find-the-premium) - [How to add company logo](https://help.appulate.com/en/knowledge/how-to-change-company-logo) - [How do I request a quote for a Personal line?](https://help.appulate.com/en/knowledge/personal-lines) - [Flood questionnaire terms](https://help.appulate.com/en/knowledge/flood-questionnaire) - [Can I send submissions directly to Appulate?](https://help.appulate.com/en/knowledge/can-i-send-submissions-directly-to-appulate) - [How to add a policy](https://help.appulate.com/en/knowledge/how-to-add-a-policy) See less ▼ - [Getting started](https://help.appulate.com/en/knowledge/getting-started#main-content) - [How to start](https://help.appulate.com/en/knowledge/getting-started#how-to-start) - [For agencies](https://help.appulate.com/en/knowledge/getting-started#for-agencies) - [Submissions & Quotes](https://help.appulate.com/en/knowledge/getting-started#submissions-quotes) - [Users](https://help.appulate.com/en/knowledge/getting-started#users) - [Company settings](https://help.appulate.com/en/knowledge/getting-started#company-settings) - [Additional information](https://help.appulate.com/en/knowledge/getting-started#additional-information) - [Using Appulate](https://help.appulate.com/en/knowledge/using-appulate#main-content) - [Appulate functionality](https://help.appulate.com/en/knowledge/using-appulate#appulate-functionality) - [Main pages](https://help.appulate.com/en/knowledge/using-appulate#main-pages) - [Questionnaire & Forms](https://help.appulate.com/en/knowledge/using-appulate#questionnaire-forms) - [Submissions & policies](https://help.appulate.com/en/knowledge/using-appulate#submissions-policies) - [For MGAs and carriers](https://help.appulate.com/en/knowledge/using-appulate#for-mgas-and-carriers) - [For agents](https://help.appulate.com/en/knowledge/using-appulate#for-agents) - [Working with Insured](https://help.appulate.com/en/knowledge/using-appulate#working-with-insured) - [Email Notifications](https://help.appulate.com/en/knowledge/using-appulate#email-notifications) - [Notes and messages](https://help.appulate.com/en/knowledge/using-appulate#notes-and-messages) - [Tools & integrations](https://help.appulate.com/en/knowledge/tools-integrations#main-content) - [Uplink](https://help.appulate.com/en/knowledge/tools-integrations#uplink) - [Weblink](https://help.appulate.com/en/knowledge/tools-integrations#weblink) - [AMS](https://help.appulate.com/en/knowledge/tools-integrations#ams) - [FAQ & troubleshooting](https://help.appulate.com/en/knowledge/faq-troubleshooting#main-content) - [FAQ](https://help.appulate.com/en/knowledge/faq-troubleshooting#faq) - [New features](https://help.appulate.com/en/knowledge/new-features) - [AppulateConnect](https://help.appulate.com/en/knowledge/appulateconnect) - [Appulate](https://appulate.com/?browse) [![Appulate Logo](https://help.appulate.com/hubfs/Blog%20SVG-1.svg "Appulate Logo")](https://blog.appulate.com/) Copyright © 2026, Appulate Inc.