--- title: Document notifications description: The Document uploaded and Documents uploaded notifications are sent to agency and market users when documents are uploaded to a quote request or policy. If multiple documents are uploaded within 15 mi --- [Skip to content](https://help.appulate.com/en/knowledge/document-notifications#main-content) English Show submenu for translations ![appulatelogo-1.svg\]](https://help.appulate.com/hubfs/appulatelogo-1.svg) - [Appulate](https://appulate.com/?browse) Open main navigation Close main navigation - [Appulate](https://appulate.com/?browse) - English Show submenu for translations - [appulate.com](https://appulate.com/) [appulate.com](https://appulate.com/) Get help from Appulate team - There are no suggestions because the search field is empty. 1. [Help](https://help.appulate.com/en/knowledge?hsLang=en) 2. [Using Appulate](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en) 3. [Email Notifications](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#email-notifications) # Document notifications The **Document uploaded** and **Documents uploaded** notifications are sent to agency and market users when documents are uploaded to a quote request or policy. If multiple documents are uploaded within 15 minutes, users will get the **Documents uploaded** notification grouping them all. Otherwise, the **Document uploaded** notification will be sent. These emails inform the recipient of the event and contain the uploaded file or files. These notifications are determined by the **Document uploaded** notifications setting on the **User Profile** page. The Document Uploaded activities are logged in the Activity log. These notifications are sent to: - agency and market users who are [assigned](https://help.appulate.com/en/knowledge/users?hsLang=en#designation) to this quote request or Policy; - users who are not assigned to this quote request or Policy but have **Receive emails unassigned to any user of my company** selected on their **User Profile** page. The **Document uploaded** notifications aren't sent: - to company users who've uploaded documents to a quote request or Policy - if neither Underwriter nor CSR is assigned to the quote request or Policy - if documents are uploaded on the [Insured documents page](https://wiki.appulate.dev/display/Appulate/Insured+documents) - to users of a market's selected agency if this market has turned off sending notifications for submitters - if the [status](https://help.appulate.com/en/knowledge/statuses-in-appulate?hsLang=en) is "Cancelled", "Declined by market", "Declined by Insured", "Declined by Producer" - if the Policy status is "Cancelled" - if a quote request or Policy was deleted - if a document was uploaded before a quote request or an agency has been [assigned](https://help.appulate.com/en/knowledge/assigning-an-agency?hsLang=en) - if users are inactive or the company is disabled. ### Document uploaded [![Document uploaded notification](https://help.appulate.com/hs-fs/hubfs/2023-12-28_17-38-41%20document%20uploaded.png?width=600&height=367&name=2023-12-28_17-38-41%20document%20uploaded.png)](https://help.appulate.com/hubfs/2023-12-28_17-38-41%20document%20uploaded.png?hsLang=en) ### Documents uploaded [![Documents uploaded notification](https://help.appulate.com/hs-fs/hubfs/2024-09-19_18-21-24.png?width=600&height=380&name=2024-09-19_18-21-24.png)](https://help.appulate.com/hubfs/2024-09-19_18-21-24.png?hsLang=en) - [Getting started](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#main-content) - [How to start](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#how-to-start) - [For agencies](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#for-agencies) - [Submissions & Quotes](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#submissions-quotes) - [Users](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#users) - [Company settings](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#company-settings) - [Additional information](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#additional-information) - [Using Appulate](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#main-content) - [Appulate functionality](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#appulate-functionality) - [Main pages](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#main-pages) - [Questionnaire & Forms](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#questionnaire-forms) - [Submissions & policies](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#submissions-policies) - [For MGAs and carriers](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#for-mgas-and-carriers) - [For agents](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#for-agents) - [Working with Insured](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#working-with-insured) - [Email Notifications](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#email-notifications) - [Notes and messages](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#notes-and-messages) - [Tools & integrations](https://help.appulate.com/en/knowledge/tools-integrations?hsLang=en#main-content) - [Uplink](https://help.appulate.com/en/knowledge/tools-integrations?hsLang=en#uplink) - [Weblink](https://help.appulate.com/en/knowledge/tools-integrations?hsLang=en#weblink) - [AMS](https://help.appulate.com/en/knowledge/tools-integrations?hsLang=en#ams) - [FAQ & troubleshooting](https://help.appulate.com/en/knowledge/faq-troubleshooting?hsLang=en#main-content) - [FAQ](https://help.appulate.com/en/knowledge/faq-troubleshooting?hsLang=en#faq) - [New features](https://help.appulate.com/en/knowledge/new-features?hsLang=en) - [AppulateConnect](https://help.appulate.com/en/knowledge/appulateconnect?hsLang=en) - [Appulate](https://appulate.com/?browse) [![Appulate Logo](https://help.appulate.com/hubfs/Blog%20SVG-1.svg "Appulate Logo")](https://blog.appulate.com/?hsLang=en) Copyright © 2026, Appulate Inc.