--- title: Appointment notifications description: This article provides a list of templates that are used to generate email messages sent to agency and market users involved in the appointment procedure. This email message is generated each time an a --- [Skip to content](https://help.appulate.com/en/knowledge/appointment-notifications#main-content) English Show submenu for translations ![appulatelogo-1.svg\]](https://help.appulate.com/hubfs/appulatelogo-1.svg) - [Appulate](https://appulate.com/?browse) Open main navigation Close main navigation - [Appulate](https://appulate.com/?browse) - English Show submenu for translations - [appulate.com](https://appulate.com/) [appulate.com](https://appulate.com/) Get help from Appulate team - There are no suggestions because the search field is empty. 1. [Help](https://help.appulate.com/en/knowledge?hsLang=en) 2. [Using Appulate](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en) 3. [Email Notifications](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#email-notifications) # Appointment notifications This article provides a list of templates that are used to generate email messages sent to agency and market users involved in the appointment procedure. #### **1. An appointment request from an agency or MGA has been sent to a market** #### **![appointment notification](https://help.appulate.com/hs-fs/hubfs/appointment%20notification.png?width=650&height=297&name=appointment%20notification.png)** This email message is generated each time an agency or MGA user requests an appointment with the market on the **Appointment** tab. It is sent to the **Appointment notification email address** indicated in the market's **Settings**. #### **2. The Appointment agreement has been signed by the officer of a market** ![agreement signed](https://help.appulate.com/hs-fs/hubfs/image%20(4).png?width=600&height=281&name=image%20(4).png) This email is sent to the special [Appointment notification email address](https://help.appulate.com/en/knowledge/settings-page?hsLang=en#appointment-settings) specified on the **Settings** page. #### **3. An appointment request has been accepted by a market** ![appointment accepted](https://help.appulate.com/hs-fs/hubfs/appointment%20accepted.png?width=600&height=295&name=appointment%20accepted.png) This email is sent to the agency or MGA user who has requested an appointment. #### **4. An appointment request has been rejected by a market** ![appointment rejected](https://help.appulate.com/hs-fs/hubfs/appointment%20rejected.png?width=600&height=303&name=appointment%20rejected.png) This email is sent to the agency/MGA user who requested an appointment. #### **5. An agent signs the agreement after the agency has been appointed by the market** **![agreement signed](https://help.appulate.com/hs-fs/hubfs/image%20(3)-2.png?width=600&height=298&name=image%20(3)-2.png)** This email is sent if the agent signs an agreement after the agency was appointed by the market.   - [Getting started](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#main-content) - [How to start](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#how-to-start) - [For agencies](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#for-agencies) - [Submissions & Quotes](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#submissions-quotes) - [Users](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#users) - [Company settings](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#company-settings) - [Additional information](https://help.appulate.com/en/knowledge/getting-started?hsLang=en#additional-information) - [Using Appulate](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#main-content) - [Appulate functionality](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#appulate-functionality) - [Main pages](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#main-pages) - [Questionnaire & Forms](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#questionnaire-forms) - [Submissions & policies](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#submissions-policies) - [For MGAs and carriers](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#for-mgas-and-carriers) - [For agents](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#for-agents) - [Working with Insured](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#working-with-insured) - [Email Notifications](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#email-notifications) - [Notes and messages](https://help.appulate.com/en/knowledge/using-appulate?hsLang=en#notes-and-messages) - [Tools & integrations](https://help.appulate.com/en/knowledge/tools-integrations?hsLang=en#main-content) - [Uplink](https://help.appulate.com/en/knowledge/tools-integrations?hsLang=en#uplink) - [Weblink](https://help.appulate.com/en/knowledge/tools-integrations?hsLang=en#weblink) - [AMS](https://help.appulate.com/en/knowledge/tools-integrations?hsLang=en#ams) - [FAQ & troubleshooting](https://help.appulate.com/en/knowledge/faq-troubleshooting?hsLang=en#main-content) - [FAQ](https://help.appulate.com/en/knowledge/faq-troubleshooting?hsLang=en#faq) - [New features](https://help.appulate.com/en/knowledge/new-features?hsLang=en) - [AppulateConnect](https://help.appulate.com/en/knowledge/appulateconnect?hsLang=en) - [Appulate](https://appulate.com/?browse) [![Appulate Logo](https://help.appulate.com/hubfs/Blog%20SVG-1.svg "Appulate Logo")](https://blog.appulate.com/?hsLang=en) Copyright © 2026, Appulate Inc.