This article provides information on adding, editing, deactivating, and reactivating your company's users.
Overview
You can find the list of your company's users on the Setup > Users page.
The page is only available to Admin users. As such, only Admin users can add, edit, deactivate, or reactivate their company's users.
Each company has a user who has Admin rights. If you do not know your Admin, email support@appulate.com for assistance.
Add a user
1. On the Setup > Users page, click Add New to add a new user.
2. Enter the new user's information in the required fields (marked with a red asterisk) and click Save. The new user will receive an email notification and will be able to change their password.
Edit or deactivate a user
- To edit the profile of an existing user, click the
Edit user button in the last column. - To deactivate a user, click the
Make user inactive button in the last column.
Reactivate a user
To reactivate a user,
- Click the filter icon in the Status column and set the filter to Inactive.
- This will display all of your company's inactive users. Find the one you want to reactivate and click the Edit user button in the last column.
- You will be redirected to this user's User Profile page. There, click the Status field and select Active.
- Click Save at the bottom of the page.
